The key on the app doesn't work and if you have a car you still have to get a card. Booking not found double-check your booking number and PIN then try again. Providing the very best experience is always our goal. Enjoy our indoor, saline Junior Olympic Pool. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. The location was brilliant and the view was priceless, the service was helpful. Dear 159karinae Thank you so much for staying at the Renaissance Asheville Hotel. We recommend booking a free cancellation option in case your travel plans need to change.Read more. It is highly likely that some of the guests you witnessed being checked in had been waiting as well albeit ahead of you on the waitlist. Rooms have either city or mountain views. laundry machines, as well as a gift shop. They were given directions to another wedding party staying at the hotel for the weekend. Yes, dry cleaning and laundry service are offered to guests. She was extremely helpful! Guests will enjoy this larger double queen room, with complimentary wifi. We invite you to bee our guest at the Renaissance Asheville Downtown Hotel in the heart of the Blue Ridge and Great Smoky Mountains. The different areas are also accompanied by large windows with sweeping views of the surrounding mountains and forest. Friendly service provided too. The Writer's Bistro features local and seasonal cuisine, giving you a great taste of Asheville! According to asheville-nc.net travel data, there are 21 child-friendly deals to choose from. You can have a buffet breakfast before going out to explore the area. We offer many set ups that would accommodate you and your family. The room are nice, and the views are beautiful. Asheville, NC 28801. Staff were extremely friendly, it was fairly clean. Should we book 3 rooms--or a. Take a walk around the lobby and get ready for an unforgettable stay in Asheville. Located in Downtown Asheville district, Renaissance Asheville Hotel is next-door to Pack Square Park and a 10-minute drive from Biltmore Estate and Winery. Paparazzi Room 21 / 41 . Yes, pets are typically allowed, but it's always best to call ahead to confirm. Big, dark Our room was newly decorated, the staff was attentive. Drive to Woodfin St (.02 miles) Sign up on The Knot to reach more couples and book more weddings! World renowned for its diversity of plant and animal life, the beauty of its ancient mountains, and the quality of its remnants of Southern Appalachian mountain culture, this is America's most visited national park. The Biltmore Estate is within Get Our Wedding Planner App On Your Mobile Device. And guests who got directions from the front desk were given the wrong directions. Larger Guest room, 2 Queen(s), Corner room, Smoky Mtn View 1 King Bed, Guest room, 1 King, Mountain view, High floor, 1 Bedroom Presidential Suite, 1 King, High floor. I ate in the attached restaurant nearby. room rates. Reviews are most valuable when they are original and unbiased. Do you have any questions about your reservation? The property includes 278 rooms with climate control, tea and coffee making facilities, and Wi-Fi. Surrounded and crisscrossed by forested coves and meandering creeks in the botanically diverse Southern Appalachian Mountains, The North Carolina Arboretum is set in one of the most beautiful natural settings in America. Please accept my most humble apologies for the delay upon arrival. The venue features such room types as a double room. For those searching for a stylish accommodation in Asheville, you have 17 boutique deals to choose from. Free WiFi, Mastercard, The property is situated 1 km from the centre of the city. Overview Gallery Accommodations Restaurants & Bars Experiences Meetings & Weddings. Discover genuine local experiences at our 170+ hotels worldwide. All rights reserved. EXCLUSIVE AMENITIES. Two girls (12,13) and son is 14. The Asheville Renaissance is within a 3-minute drive of Pack Place Education, Arts and Science Center. Providing the very best experience is always our goal. Own or manage this property? We really appreciate you and hope that you will afford us the honor of serving you again soon. There's ample space for your event guests to gather and get to know one another before the festivities begin! Ideally, we'd publish every review we get, positive and negative. Located in Downtown Asheville district, Renaissance Asheville Hotel is next-door to Pack Square Park and a 10-minute drive from Biltmore Estate and Winery. Additionally, the planners can help couples design their wedding menu and choose delicious options from the hotels kitchen. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. I was told I would be put in the front of the line of the wait-list (I'm a Silver Elite Bonvoy member as well). Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. This property might pay Booking.com a little more to be in this program. Renaissance Asheville Downtown Hotel 31 Woodfin Street, Asheville, NC 28801, United States - Excellent location - show map 8.0 Very good 663 reviews Location is nearby downtown but yet quiet and away from its noise and hustle bustle. Find out what food and drink options you could be enjoying at this property. The smoke-free facility has a beautiful interior, creating a fabulous setting for enjoying the premier musicians who perform here. Everything you need to know about the Renaissance Asheville Downtown Hotel rooms at Tripadvisor. of event and meeting space features the "Top of the Plaza" room on our 12th floor with sweeping views of downtown Asheville and the surrounding mountain ranges. Renaissance Asheville Hotel contains 13 event rooms that can be used for ceremonies and receptions. Guests praise the overall comfort. After the celebration, the venue is also prepared to accommodate wedding parties for overnight stays. Air conditioners that did it overlooked the city and was centrally located. Guests of the hotel can relax by the indoor pool. It was a beautiful hotel with consistently courteous staff. The property reserves the right to pre-authorize credit cards before arrival. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. We gave them more than a two month notice and they were unwilling to even reimburse us if the rooms we were holding got booked by the general public. farm-to-table restaurant that serves a well-reviewed breakfast, which can be included in some Tea/Coffee maker they made my stay extra special. 45 minutes and was then given a high floor room with a view of a parking lot, buildings and the only "mountain" view was if I strained all the way to the right and up against the glass to see it. Enjoy a meal in our spacious dining room in the Presidential Suite. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. For the next half hour my husband watched even more people check in and getting room assignments/keys. I find it unethical to agree to cancel with no charge and then charge anyway. The Renaissance Asheville is helping to keep the honeybee population thriving. Beginning in March each year, visitors can see live craft demonstrations daily in the Folk Art Center lobby. Our 4 year old is allergic to dogs and we would prefer to be in a, We would like to book a stay for our family of 6--Mom & Dad in a King bdrm, two 6'+ brothers in a dbl bdrm, and college age daughter with our 11 year old in a third bdrm with dbl beds. Guests submit their subscores and their overall scores independently theres no direct link between them. It serves Italian fare in a nice on-site restaurant. Any rooms that would work for us? Check your booking confirmation email to find your booking number and PIN. I said "It's actual check-in time and I've been here since 12 and was told I was front of the wait-list." Learn how the Cvent Supplier Network works. View Aerial Video of Our Hotel Plus Virtual Tours. 3.9 1327 Reviews. Does Renaissance Asheville Downtown Hotel offer any business services? The Renaissance is ideally located in downtown Asheville within walking distance from all that downtown has to offer. Still owned by George Vanderbilt's descendants, it stands today as one of the most prominent remaining examples of the Gilded Age. Find a cancellation policy that works for you. Check out the aerial view of the Renaissance Asheville near downtown plus virtual tours of the interior our hotel focusing on the lobby, Grand Ballroom, Terrace, Top of the Plaza and a guest room. Everything was perfect, really free breakfast. She then tells me my room wasn't ready yet. Flat-screen TV Taste the food in Korean House, you only need to walk 400 feet to reach it 2434 North Fry Road, Houston, United States, 1441 Quivira Road, San Diego, United States, 75A East Wacker Drive, Chicago, United States, 1300 Lamar Street, Houston, United States, 24 Ida B Wells Drive, Chicago, United States, 1615 West Loop South, Houston, United States. That said, our team should do all they can to provide an excellent experience despite a delay upon arrival. You can sort and/or filter them by time of year, review score, and more. They're also applicable regardless of the comment's tone. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). We are absolutely thrilled that we managed to meet your expectations. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The lobby bar has a marble top with a rough This accommodation also features coffeemaker and refrigerators. Two girls (12,13) and son is 14. facilities, mini-fridges, flat-screen TVs, and free Wi-Fi. area is decorated with a futuristic, geometric wall and tall floor lamps with drum If you dont book a flexible rate, you may not be entitled to a refund. Sometimes there is a wait list of guests awaiting their rooms sometimes as early as 11 am. Wi-Fi is available throughout the venue as well as free parking, an indoor swimming pool and a Jacuzzi are available on site. The hotel offers room service. While the rooms are perfectly fine, the amenities are notably better: There are an indoor pool and hot tub, a modern 24-hour fitness center, a farm-to-table restaurant, The venue is set in the very heart of Asheville, 0.2 km from Black Mountain College Museum and Arts Center. Dear M246BZcarolr Thank you for staying with us and making us aware of this situation. Pros Pet-friendly hotel with exceptional views. So, my husband sat in the lobby (I had to take the car for the afternoon), and waited quietly from noon to 2:30 within view of the front desk. and restaurants, that caters to business travelers and tourists alike. Renaissance Asheville Hotel is a luxury wedding venue located in Asheville, NC. Since we were exhausted I didn't notice how unclean the, Dear Lori Thank you for staying with us and sharing your feedback with us. In addition to an Eastern National bookstore and Blue Ridge Parkway information desk, the center houses three galleries, a library and the Guilds oldest craft shop. I am thrilled that Suzanne was able to exceed your expectations. Whether hosting an intimate meeting for a dozen business associates or a lavish wedding reception for 800 our downtown Asheville hotel makes every event unforgettable. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Nice full service hotel. Which budget hotels in Asheville are the best? 25,672 were here. business travel features to the top of the filter menu so you can find them faster. There was a problem loading the reviews. The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. I came back at 4 to check back in, and a different person was at the desk and she asked me "Did you get a text your room was ready?" Make a splash at your next presentation and keep your attendees full attention with our classroom styled meeting space. +1 828-252-8211. Ridge upon ridge of forest straddles the border between North Carolina and Tennessee in Great Smoky Mountains National Park. Nearby attractions include Asheville Gem Mine (0.1 miles), Asheville Community Theatre (0.05 miles), and Thomas Wolfe Memorial (0.04 miles). headboards and framed artwork add some character; suites have separate sitting areas with couches and chairs. of event space and can be divided into 3 salons. What are the other popular hotels in Asheville? There is the lounge bar on site. Region: Downtown. Parking used to be free..now it's $15 a day even for hotel guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. When Jean asked about our vehicle situation, Maraldo reappeared and told her, its already in the system. He was just curt to everyone for no reason we can ascertain. Mobile Dining. I will note that the team member you identified is typically a superstar and receives many notes of thanks from guests, so I am really sorry that you had a different experience. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Are there opportunities to exercise at Renaissance Asheville Downtown Hotel? I'm unsure if a menu was available. Fourteen conference rooms are available for Our last table seating is at 9:30 PM. A sincere thank you for a hotel that goes "Above and Beyond" expectations. Wake up feeling refreshed and relaxed with plush bedding and crisp, clean linens. The only nice thing about this hotel was the location and the view. I loved top location, extremely helpful staff. Which room amenities are available at Renaissance Asheville Downtown Hotel? RENAISSANCE ASHEVILLE DOWNTOWN HOTEL. Guests can enjoy stunning views of the city. The room met needs, updated with view. The club features state-of-the-art sound and lighting equipment rarely found in a club of its size. During times of uncertainty, we recommend booking an option with free cancellation. This lets us know our reviews come from real guests like you. I had reservations Feb 23-26. We never asked for special accommodations. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The pool was a more than welcomed relief after hiking for three days and the fitness Center Dear Fearless13998 On behalf of the entire hotel team, I want to thank you for staying with us and providing this review. Is Renaissance Asheville Downtown Hotel located near the city center? Sometimes there is a wait list of guests awaiting their rooms sometimes as early as 11 am. Overall, for the price, this Marriott was standard fare and likely one of the better places to stay in pricey downtown Asheville because of its proximity to shops and restaurants (very walkable when it is above freezing). Any rooms that would work for us? WiFi is free, and this hotel also features an indoor pool and a restaurant. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Outstanding scenery and recreational opportunities make the Blue Ridge Parkway one of the most visited sections of the National Park System. All rooms have coffee/tea The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The most helpful contributions are detailed and help others make better decisions. 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