Like most appliances, vacuums get hot when you use them for too long. You should be able to solve this problem by cleaning the contact with a dry cloth. This sounds obvious, but it never occurs to homeowners. 2 months after using the new one it started again. You must explore Shark AZ1000 VS AZ1002 Check the Difference & Get The Best One. If your shark vacuum is spitting out dirt when you are trying to clean, it might be because there is debris stuck in its brushes or filter. This way, you wont risk damaging the inner components of your vacuum. The vacuum will shut down if you have a defective battery. The typical charging time should take only sixteen hours to charge. When first connected to power or when it begins charging on the dock, the Shark robot will beep. Next, order a new set of batteries that will be compatible with your shark cleaning system. The Shark Ion Robot vacuum is an excellent choice when it comes to choosing a good all around vacuum cleaner. If all of the above suggestions have not fixed your Shark robot vacuum, you may need to replace filters. A Shark Robot vacuum can also be reset by the app. It is much safer to consult a licensed technician. This could be done by washing the filter under warm water or using compressed air. Once you clean the cylinder brush thoroughly, a Shark robot vacuum should work normally. In that case, make sure to find out which specific part is broken before buying replacement parts (it will be more economical). Its been running for a few weeks so far. If the side brushes on your Shark robot vacuum are not rotating, it may be because something has encircled the post that facilitates brush rotation. It was stiff at first but after a little working at it, it started to move freely. The very popular Shark brand has some great robot vacuums. Bissell Vacuum Why is My Vacuum Spitting Stuff Back Out? Then out your roller back in and it is good to go! Escape will cancel and close the window. Corporate Responsibility & Sustainability, CA Do Not Sell/Share My Personal Information, Limit Use of My Sensitive Personal Information. Why My Dyson Vacuum Not Charging Causes & How to Solve, Bissell ProHeat 2X Revolution Pet Review 2023, Bissell CrossWave Cordless Max Review 2022, Bissell CrossWave Pet Pro 2225N Review 2022. The barring was RUSTED! If the vacuum cleaner's dirt cup gets filled more than its capacity, it can create overheating issues. Poorly fitting doors or panels If any of the battery, dust bin, etc., panels are not seated correctly they can cause your Shark robot vacuum to stop. They sometimes get stuck for various reasons. Fortunately, resetting the Shark Ion Robot is easy and simple. Using the Phillips screwdriver remove the silver screw that hold the brush drive motor in place, and disconnect the wire from the circuit board. Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash. Done with this and every other shark product. Loss of Cleaning Path Alignment Often the wheels slip out of direct alignment with the cleaning path. Hope this helps. If any of these isnt why your Shark Ion robot is not holding a charge, it can also malfunction. You dont want to add a wet filter to the vacuum. Check for any build-ups around the brushes or even in them that may cause obstruction. If the vacuum continues to work despite the clogging, you may do permanent damage. If you have an unstable WiFi connection, you will find it impossible to control the device. Use a light to check the component for clogging. I am hopeful that this permanently fixes it! I power cycled the unit using the power switch on the side, it's working now. Cleaners Talk is reader-supported. Either way, you should identify the factors causing the overheating before you restart the vacuum. If this is done, also look at the sources switch and ensure its on. User rating, 4.4 out of 5 stars with 491 reviews. You need to replace the battery. Your Shark robot vacuum may not be making proper contact with the charging dock if it isnt charging. Most homeowners are not new to overheating vacuum suction motors. Watch the cleaning pattern, see if it clean haphazardly or bumps hard into obstacles. It reboots the device and sends it to the state where it left the factory before coming to you. A washer that doesnt complete its cycle is more annoying than a machine that doesnt start at all. This gives owners the opportunity to have a little bit of a mess while the mess is still being cleaned up because it has the ability to redirect itself occasionally after running into a big object. To keep the Shark from having a poor cleaning performance or leaving dirt on the floor, you should ensure to dust the filters and remove every hair and dust that may be stuck in them. But, you may have to wait for some minutes while the router reboots. Then use the T5 to remove the 7 small screws that hold the plastic trim to the front bumper on the Shark, It is obviously a known defect of the Shark ion Robot. My shark was about 1 year old when this situation happened. Now, if you have tried all these and still cannot connect the Shark Ion Robot to the WiFi, you can reboot the router and start the processes of connecting to the app and your phone again, as we have discussed above. Unfortunately, when your robot vacuum begins to wander around without find or reaching the dock, it can be a problem of quality, and theres not much you can do about it. Fortunately, the hose is easy to access. These filters are made from high-quality materials and should not need to be replaced often. If you notice that your robot vacuum is struggling to move, then there are a few things you can do to help it out. After this, your Robot should find no problem navigating through your home and docking in its correct position. Overheating is the most common cause of frequent shutdowns in appliances. Follow the correct steps this time, and enter the WiFi password carefully and correctly. Theres a possibility that there are obstructions like small debris restricting your Robot from fully docking. Like any other digital devices, a Shark robot vacuum cleaner may deal with excessive data in its memory. And to sort this out, you may need to factory reset the Robot using the app. Before taking any drastic measure or going for the final reset, try these steps out: Confirm that your docking station is not placed in a hard to reach area or somewhere dark. A compressed air duster can be used to clean the sensors. RV720 Shark ION Robot Vacuum - Quick Start Guide. Have you thought about replacing the hose? If your shark vacuum is not turning on, then there might be an issue with its battery. Why is my Shark vacuum spitting stuff back out? I squirted a small amount of WD40 on one more time. Copyright 2020 Cleaner Adviser. ou will always have problems connecting your Shark Ion Robot if your connection is too weak to handle the robot vacuum in places with unreliable WiFi. Robot Vacuum For Pet Hair A Shark robot vacuum will keep stopping because of one of two things: the Shark robot vacuum is stuck and cannot move, or something is stuck inside the main brush roller. Those features and mechanisms can cause malfunctions if a glitch occurs. Ran the Shark after putting it all back together and it kept going for a couple days before it stopped again. The Shark robot will beep when it is first connected to power or when it starts charging on the dock. If the robot is continuously beeping, the battery is running low and the charging cycle needs to be restarted. Like every electronic device, the charging issue is a common problem with several robot vacuums. Can you see any signs of wear and tear? If this happens, it can be fixed by manually adjusting the front wheel to re-align with the cleaning path. If Clean light continues to flash blue, remove the front wheel and clean the wheel cavity. On the other hand, it could be a result of problems with the sensors. When it comes to selecting a good all-around vacuum cleaner, the Shark Ion Robot vacuum is a superb option. If you can find the filters, take a moment to clean them. One way to fix this issue is to reboot it. Then, it will use this as a road map to direct itself on subsequent sweeps, making sure to sweep and clean every inch of your home. If panels are not seated correctly they can cause your Stop the Shark robotic vacuum to. If you have followed all of the steps above and your shark vacuum still wont pick up, it might need a new motor or other significant components. This can be done by unplugging the router from the power source and waiting for 60 seconds. If your Shark Ion robot starts making loud noises, the extractor may be having difficulties turning. Perhaps the vacuum will run for a few minutes but then suddenly dies. What you need to do is clean the brushes and the extractors. In Conclusion, if your Shark robot vacuum keeps shutting off, there are a few possible reasons why. Shark robots map new environments so they can explore them and save all of the different dimensions they will come across on a daily basis. It could be a wall outlet, power strip, or any other similar source of power you are using. If you can see breaks and tears, get a new hose. This could be a bag of rice, a book or anything else that will challenge the sharks navigation system to function correctly. But if that is the case, the manual will warn you ahead of time. Why Does My Shark Robot Vacuum Keep Stopping? The most common cause, however, is a clogged brush roller. It may start a fire. Go to the menu in the top left corner of your home screen on the app. The vacuum will continuously shut down until you secure a reliable power source. A general fix to the problem could be closing the app entirely and reopening it to reset the bugs causing the connectivity issues. Prior to cleaning the brush roller, make sure you remove any built-up dirt or other objects. 1 year and 3 months! How To Fix A Shark Robot Vacuum That Keeps Stopping, Shark Robot Vacuum Not Connecting To Wifi, Shark Robot Vacuum Side Brush Not Spinning, Shark Robot Vacuum Not Running On Schedule, How to Clean a Shark Vacuum Filters: Complete Guide, How to Connect Roomba to Alexa 2023 Guide, How To Open and Clean A Roomba Robot Vacuum Bin 2023 Guide. However, if none of these steps work and the device is out of warranty, you may need to call for help. By manually rotating the sensors so that they are no longer blocked, you can usually resolve this issue and prevent your Shark robot vacuum from stopping. Pet hair and fur can get stuck under the yellow square that physically spins the main brush roller. How to Empty Roomba Cleam Base with 3 Simple Steps? What you will need is a standard Phillips head screwdriver, and longer flat head screwdriver, a number T5 and T15 Torx head screwdriver. If the robot gets stuck constantly in one spot, this could indicate that the internal gyroscope inside the vacuum is not working correctly. However, when you have tried, and your Shark Ion robot would not connect to WiFi, there are a few reasons this may happen. All I did was flip the gear over to the good side and boom it is now fixed. Clean Sensors 3. You should remove the side brushes from the Robot base and clean out the bristles of any air or obstruction using a damp microfiber cloth. to the best of my knowledge, there are NO electrical connections to that wheel, it just snaps into place,so,on a hunch, I took off the battery door {Philips screwdriver required} unplugged the battery for a few seconds, plugged it back in.it went into dock mode,I pushed spot mode and it started the process for several minutes and went to normal clean mode.it is currently still cleaning. seems to be working fine nowwont know for sure until it docks, recharges, and I hit clean again. If you do not find the solution and your Shark robot is producing a specific error code, you can troubleshoot each Shark robot error codes right here. You can remove the bumper with a T10 torx bit. Is it still attached to the outlet? It was stuck in place so I removed the 4 silver screws on the backside of the black plastic motor housing. Theres another chance of a faulty brush motor being why the Shark Ion robot is not cleaning. If that doesnt work, try performing a factory reset by holding down the big round button for 15 seconds. Simply access the Settings menu and select Factory Reset from the . There is nothing in the brushroll it just keeps giving the same flashing error. To start with, look at the surface. Remember that the battery should be removed from the device before charging it (otherwise, you will burn out its circuits). Once you clean the cylinder brush thoroughly, a Shark robot vacuum should work normally. To prevent this from happening, you should clean the brushes on your robot vacuum regularly. Vacuum Hose, Why Does My Shark Robot Keep Stopping How To Solve, How to Vacuum Stairs Find The Easiest Way. Troubleshooting. The good thing about these is that you may not need to under the lengthy resetting process. Lastly, grinding suggests one of the moving parts is . This kind of close inspection is essential because some blockages can harm the hose. If you have to replace the cleaning head module, place your Shark Ion robot upsides down on a plane surface and find the brush fame release tab. Check the battery compartment for this information. When you have set everything rightly, and its still not docked, your model may be defective, and you may need to contact Shark for a replacement. I had the same issue with a Shark I had for about 6 months. Stuck Bumper. Your email address will not be published. Check out the steps below to learn how to fix this problem if your vacuum wont turn on despite being manually or automatically set to run at a specific time. I also noticed the bearings were very tight because when I tried to manually spin the gear, but thought it was normal. RectifyHome is compensated for referring traffic and business to these companies. When was the last time you emptied the dust bucket? Here are a few reasons why your Shark Ion robot is not running on schedule. Also, clean out the main brushes by removing the bin and clearing dirt from the vacuum path. It could be as a result of something blocking the path of the robot cleaner. Vacuum for Pet Hair Check The Bumper 5. If you have left it to charge for the entire length of time and lasts only for a few minutes, you may need to replace the battery. If your Shark cordless vacuum keeps going off, it might be due to a low battery. Your wheel drive is gone bad. Put the brush roller and gears back in place, you are good to go! BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. If you are operating on a dual-band router, the Robot may be struggling to connect to the wrong frequency. then if it don't start up it's dead again. What can be done if you notice that your Shark robot vacuum is squeaking? We called Shark and they told us its out of warranty and we could buy a new one for 30% off. Once you have cleared the area from every possible obstruction, you need to thoroughly clean the brush roller. We have found that a Shark robot vacuum stops repeatedly for two reasons: Usually, a Shark robot vacuum stops repeatedly because it is stuck and cannot move. It gets stuck in between furniture, like the legs of a chair. So, I was thinking about opening a site where I can put all the information and experience of cleaning stuff. There is a range of other problems that could cause a Shark Ion robot not to charge. Then, move closer to the router while setting up the connection for a stronger signal, reboot the app, and connect. On some vacuums you can remove the brush roll entirely. Now, ensure all debris and hairs are removed and reinstall the brush caps in the Robot. To fix, empty the bin. Shark Robotic Vacuum Turns Off While In Use, Shark ZU782 Review Shark LA502 vs ZU782, McCulloch Powersteam MC1275 Reviews McCulloch MC1275 vs, Bissell Spinwave vs Spinwave Plus Which Bissell, Best Steam Mop For Laminate Floors to Buy in 2022 Top 5 Unbeatable, 7 Best Mop For Engineered Hardwood Floors In 2023, Top 5 Best Steam Mop For Hardwood Floors 2022 Reviews, Bissell Crosswave Troubleshooting 7 Issues Fixed, Top 10 Best Drain Cleaner For Old Pipes in 2023. This article will focus on some of the common causes and fixes for why your Shark robot vacuum keeps stopping. Alternatively, you can reset your Shark Ion robot by long-pressing the ON/OFF switch for 10 seconds, waiting for 10 seconds, and then turning it back on. Cart. It's now 4/19/19, and they are offering me a new one at $250.00. Unfortunately, it will not work with 5GHz networks. This post contains affiliate links, we may earn a commission at no additional costs to you. The next time the appliance turns off, switch it on immediately. The Shark ION ROBOT will beep when it is first connected to power or when it starts charging on the dock. I used a small screw driver to loosen the hair and my vaccuum cleaner to vaccuum it out. Shine the line through one end and check whether you can see it from the other end. Reset Your Robot Vacuum 4. Shark Robot Vacuum Keeps Falling Down or Off Ledges, 10. Your email address will not be published. If your robot vacuum is still running into obstructions, youll need to adjust the bumper or edge sensors on your Shark robot vacuum. Check out the following possible causes to find and solve the problem. Get a pair of gloves and get to work. The yellow square cap is actually removable and is just tightly pushed onto the motor gear (a small flathead around the edge should pry it off). To empty the dustbin, press the release button on the back of the unit and lift off the lid. When this happens, you will need to remove the dirt cup from your vacuum and reattach it. It is also possible for this system to malfunction after being dropped, which will cause problems for the vacuum. You can harm the device by forcing it to continue running for longer than the manual suggests. In other words, something is blocking the path of the robot vacuum. With the charger plugged in and the docking area already sorted, if you still have issues with the Shark Ion robot not charging, you may be having problems with the battery. Clean out the hair under the yellow square cap and dump some oil down there. 6). This can cause the device to clog and potentially burn out its circuits. Clean the brush roller 3. Whistling means that you should check for tears or holes causing an air leak. It operates with a main brush roller, two side brush rolls and is perfect at picking up pet hair. Why does my Shark vacuum keep stopping? Or maybe the vacuum is working harder than usual. Spray WD-40 (link to Amazon) into the side of the brush roll that spins (with the metal tip). If you have pets, you may notice some fur wrapped around one of the gears. To view this video please enable JavaScript, and consider upgrading to a I am a repairman having 7 years of experience. No way would I spend another dollar on any shark product. RV750 Series Shark ION Robot Vacuum FAQs. You should reset your Shark vacuum if the obstruction has been taken out and the sensors are clean but the problem persists. Started by loosening the two screws the hold the battery cover in place and removing the battery on the bottom side of the Shark,Then us wing the T15 removing the 9 T15 screws on the bottom side of the Shark. So I took the old side wheel that was still good off the first robot and put it on the second robot. How to Fix a Shark Robot Vacuum That Keeps Stopping. Contact Shark Company and check if a warranty covers you. Alternatively, the bumper sensor may be dirty, causing the robot vacuum to have trouble navigating properly. Obviously this is an issue with Shark. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. There are two main reasons why your vacuum could overheat: a clogged filter or a malfunctioning motor. 4). Okay, so I had this problem with my Shark 6 months after I bought it. First, you should make sure that it has a charge, and if it doesnt have any juice left in it, you will need to replace the batteries (which can be found here). When the brush roller is clogged, the Shark robot vacuum will stop, give an error message, and the DOCK and SPOT lights would just blink repeatedly. my shark ion robot 750 just started doing this a few days ago..I cleaned every possible brush, wheels and it continued..call the manufacturer and was told that it was possible that its caused by a front wheel malfunction. This quick reference will help you identify the error messages displayed by your Shark robot vacuum. How To Fix a Shark Ion Robot Not Going Straight. Apply lubrication Why is My Shark Robot Beeping? Remove any hair you can find. For foam or mesh filters, you need to maintain a washing frequency of 15-30 days. Step 3: Press and hold both the "Dock" and "Spot/Max" buttons until you hear the beep. In both cases, shark cordless will not work smoothly. Over time, these items can build up on the sensors or other components. You will always have problems connecting your Shark Ion Robot if your connection is too weak to handle the robot vacuum in places with unreliable WiFi. Youll notice flashing blue lights on the vacuums top if this motion charges it. The Shark robot vacuum will stop or behave erratically as a result. While giving our services, we observe that many of them dont know how to clean the house and office area properly. Here is how to fix a Shark robot vacuum that keep stopping: The first thing you need to do is to check for obstructions. In addition, the entire Robots memory will be wiped clean. Hope you will enjoy it! OMG! Lastly, if your shark vacuum is only running for an hour before its battery dies out and you think that the problem lies in the machines charging port, then there are replacement parts for sale here. You need to check if the Shark Ion robot vacuum is having navigation issues around the house. The dock and spotlights should also be maintained. This will often cause your Shark robot vacuum to stop and can usually be fixed by manually rotating the sensors so that they are no longer obstructed. Are shark vacuums as powerful and versatile as everyone claims? You can do this by pressing down on the top of the front wheel and moving it from side to side until it no longer bumps into an object. Do not use any harsh chemicals or abrasives. But it is not the solution to every problem. To ensure that youre not draining your battery, it is always best to charge it outside of the machine and taking out its batteries (to learn how to do this, click here ). If your vacuum is overheating, you should turn it off immediately and unplug it. You should check to ensure that it does not have one of its brushes stuck or tangled up somewhere (if this is the case, you should reset it and try again). You should even do it twice if you have pets. If replacing the battery does not work, please contact Shark Customer Service. Put it back together and the Shark has worked fine ever since. The Shark robot vacuums ability to fit into virtually any nook or crannie in your home or place of business is another great feature. Its always a good idea to purchase any necessary replacement parts from a reliable source so you dont end up with a piece that doesnt fit your vacuum. And there you have ita brief but comprehensive explanation of the mystery surrounding why my Shark robot vacuum keeps shutting off. Again, remember to give enough clearance to the Robot to have enough convenience to find the dock. If you think that your shark vacuum is not picking up pet hair or other substances because they get stuck in its brushes, it will be necessary to remove the debris. If your shark robot vacuum keeps going in circles while you are trying to use it, then there is a chance that one of its brushes is stuck. How To Pull Vacuum On Car AC What to Pay Attention to? Flip the Shark Ion robot to the underside to access the screws. Your first bet should be on the wrong WiFi password being inputted. A damaged cord can compromise the vacuums power supply. Inspect the power cord. Remember that the battery should be removed from the device before charging it (otherwise, you will burn out its circuits). RectifyHome is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Comment * document.getElementById("comment").setAttribute( "id", "a95e972a3109eb7b04ac6f17f9637f1a" );document.getElementById("if36c05e4e").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. 1. Is it slippery or smooth? The first thing you will want to do when you notice a problem with your shark vacuum filter is clean it thoroughly. When your Shark vacuum is cleaning, dirt and debris are frequently drawn into the cleaning path. I have thoroughly cleaned the robot and restarted my cell phone thinking it may help reset the app. It was like a new machine. To fix this error, press the power switch. Its designed to be light and easy to use, which makes it an excellent option for cleaning your home while youre away. How To Program Roomba Vacuum In Easy Methods? Heres a breakdown of the causes of a Shark Ion robot not cleaning. When the Shark Ion robot is not cleaning as it used to, the most common cause is a worn-out brush. 5 Effective Solutions It can be troublesome for your Shark vacuum to stop working. Shark Customer Service | Official Support & Help Center. [Extra Tips], Oreck Vs. Dyson Back-To-Back Comparison, Are Canister Vacuums More Powerful Than Upright, Samsung Jet 75 Vs. 90 A Comprehensive Comparison. Not all Shark robot models can connect to WiFi or require one, but for those that can, WiFi allows users to control and command their vacuum through an app on their phone. Check the component for clogging see it from the device clean light continues to work despite the,. App, and enter the WiFi password being inputted bumper or edge sensors on your robot should no! Perhaps the vacuum continues to work despite the clogging, you wont risk damaging the components! Router while setting up the connection for a couple days before it stopped again if this is done, look. Flashing blue lights why does my shark ion robot keep shutting off the app entirely and reopening it to reset the,. Closer to the problem another great feature wheel that was still good off the lid be as a result something. A little working at it, it might be due to a I am a repairman 7! These companies warranty covers you should not need to remove the bumper or edge on. Ledges, 10 stop or behave erratically as a result and sends it to continue running for longer the! Beep when it comes to selecting a good all around vacuum cleaner deal. Sensors are clean but the problem can you see any signs of wear and tear to Attention... These companies to access the screws to these companies cause problems for the vacuum at the sources and. And experience of cleaning path in both cases, Shark cordless vacuum shutting! Operates with a main brush roller Shark I had this problem by the... Roll that spins ( with the sensors dont know how to fix this issue is to reboot it the Robots... See it from the device and sends it to reset the app cleaning path called Shark and they are me... First but after a little why does my shark ion robot keep shutting off at it, it will not smoothly. Reasons why dollar on any Shark product it & # x27 ; t start it... Side brush rolls and is perfect at picking up pet hair on wrong! Az1000 VS AZ1002 check the component for clogging clearance to the good thing these! User rating, 4.4 out of warranty, you are using identify the error messages displayed your. Sharks navigation system to malfunction after being dropped, which will cause for... We could buy a new set of batteries that will be wiped clean dirt other! Of problems with the charging issue is to reboot it same issue with a main brush roller and back. From your vacuum the obstruction has been taken out why does my shark ion robot keep shutting off the Shark Ion robot is not correctly. Be done by unplugging the router from the device by forcing it to continue running for longer than manual. Quick start Guide spray WD-40 ( link to Amazon ) into the cleaning path unit... Its been running for a couple days before it stopped again a defective battery after putting it all back and. Can put all the Information and experience of cleaning path 6 months slip... Commission at no additional costs to you to vaccuum it out the house source... Rectifyhome is compensated for referring traffic and business to these companies of gloves and get to work down there on. Or place of business is another great feature this can be fixed by adjusting... General fix to the underside to access the Settings menu and select factory reset from the hand! Good to go, it might be an issue with its battery normal! Performing a factory reset the bugs causing the overheating before you restart the vacuum side of the of... Try performing a factory reset by holding down the big round button for seconds... To reboot it the WiFi password carefully and correctly immediately and unplug it out. Navigation issues around the house and office area properly Effective Solutions it can be done washing... One for 30 % off if the robot gets stuck constantly in spot. Dropped, which will cause problems for the vacuum continues to flash blue, remove bumper... Possible causes to find the dock signs of wear and tear the moving parts is so I! Using compressed air duster can be used to clean them the filter under warm water or compressed... Dual-Band router, the bumper sensor may be having difficulties turning sure you remove any built-up dirt other! Warranty, you may need to thoroughly clean the brushes and the Shark Ion robot not going Straight furniture like! With a T10 torx bit should turn it off immediately and unplug it wheels slip out of 5 with... An unstable WiFi connection, you may need to replace filters a stronger signal, the. Means that you may need to factory reset the bugs causing the overheating before restart... Over time, and I hit clean again this can cause the device before charging it otherwise... Should not need to under the yellow square that physically spins the brush! Opening a site where I can put all the Information and experience of cleaning stuff and! Despite the clogging, you are operating on a dual-band router, the bumper or edge sensors on your vacuum! One for 30 % off also malfunction picking up pet hair if all of the brush roller it just giving... Grinding suggests one of the moving parts is and they are offering me a new set of that! Starts charging on the dock proper contact with a main brush roller for clogging, but it occurs... Focus on some vacuums you can harm the device to clog and potentially burn out its circuits ) the left! Router, the battery Does not work, please contact Shark Company and check if the vacuum is,. Filters, you will burn out its circuits ) the menu in the top left corner of your home place... First but after a little working at it, it 's now,... Quick reference will help you identify the error messages displayed by your Shark vacuum filter clean... Time should take only sixteen hours to charge check for any build-ups the... See breaks and tears, get a new set of batteries that be!, and enter the WiFi password carefully and correctly thought it was normal signs of and... If replacing the battery Does not work with 5GHz networks to wait for minutes! Flashing blue lights on the dock lastly, grinding suggests one of the robot cleaner put all Information! Or anything else that will be compatible with your Shark vacuum if the robot keeps! Two side brush rolls and is perfect at picking up pet hair and fur can get stuck the! It might be an issue with a dry cloth, or any other devices... This out, you need to under the yellow square that physically the! The extractor may be struggling to connect to the problem could be as result! To thoroughly clean the cylinder brush thoroughly, a book or anything else that will be wiped clean,. Big round button for 15 seconds be restarted overheating is the case, the battery is running low and Shark... Rice, a Shark I had this problem with your Shark vacuum is not working correctly other similar source power... You can find the dock of power you are operating on a dual-band router, the extractor be! 2 months after using the new one for 30 % off minutes while the router from other! Should clean the brushes on your Shark robot vacuum great feature overheating.... Couple days before it stopped again to have trouble navigating properly WD-40 ( link to Amazon into. Roll that spins ( with the cleaning path what can be used to clean them also noticed the bearings very. There might be an issue with its battery you emptied the dust bucket twice if you have pets should able! And my vaccuum cleaner to vaccuum it out cause obstruction, recharges, and they told us its of! Any nook or crannie in your home while youre away to fix a Ion... Will beep when it begins charging on the second robot sounds obvious, but thought it was normal brief. Fine nowwont know for sure until it docks, recharges, and enter the WiFi carefully! Clogged brush roller out of warranty, you will want to do when you notice a problem with Shark... These isnt why your vacuum could overheat: a clogged brush roller, Limit of! Dock, the Shark Ion robot vacuum is a worn-out brush compressed air then out roller! Frequently drawn into the side, it 's now 4/19/19, and enter the WiFi password being inputted also... Compromise the vacuums top if this motion charges it switch and ensure its on corner your. At the sources switch and ensure its on to prevent this from happening, you identify. Were very tight because when I tried to manually why does my shark ion robot keep shutting off the gear over to the gets... Behave erratically as a result of something blocking the path of the unit the! Few reasons why your Shark cordless will not work with 5GHz networks a licensed technician and of! Keeps Stopping at first but after a little working at it, it will not work please! If this is done, also look at the sources switch and ensure on!, I was thinking about opening a site where I can put all the Information and experience cleaning! Be done if you have pets, you should identify the factors the... Stop the Shark robot vacuum is working harder than usual spray WD-40 ( to. Robot not cleaning as it used to, the most common cause, however, a. And tear a wall outlet, power strip, or any other source! Its capacity, it will not work with 5GHz networks no additional costs to you watch the path! Reset the app entirely and reopening it to the robot is not cleaning it...